By phone
Call 1-855-622-3804Existing published hours: Monday–Saturday, 9:00 AM–7:00 PM. Please ask the team to confirm the applicable time zone.
SMART TRAIN TRIPS / US RAIL TRAVEL
Talk through
your next step.
Contact our independent assistance team for train journeys within the United States.
Independent assistance. Separate service fees may apply.
Call or email our team.
By email
support@smarttraintrips.comInclude your route, travel dates and the help you need. Do not email payment-card details, passwords or identity documents.
Service & fee information.
We assist with bookings, changes, cancellation processes and travel planning. Any assistance fee is separate from operator charges and will be explained before assistance begins. You may choose not to proceed.
We do not publish a fixed assistance fee here. Ask for the amount and scope before agreeing to the service. Operator fares and ticket rules remain separate.
Business contact details.
GO FOR SOLUTION
US correspondence office: Ancient Oaks Dr, Holly Springs, NC 27540, USA
Registered office: Shop No-19-20, Nagar Palika, Court Road, Bijnor, Uttar Pradesh, India
Prefer to contact Amtrak directly?
Use Amtrak’s official contact page for operator support. Smart Train Trips is an optional independent service.
INDEPENDENT ASSISTANCE / UNITED STATES
Let’s talk about your trip.
Bookings, changes, cancellations or a little guidance along the way.
Call 1-855-622-3804Any assistance fee is separate from operator charges and will be explained before assistance begins. You may choose not to proceed.